Terms and Conditions
Thank you for using our products and services (“Services”). The Services are provided by owl power EUROPE (owl WP Services, owl SUITE). By using our Services, you are agreeing to these terms. Please read them carefully.
Using our Services
You must follow any policies made available to you within the Services. Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct. Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain written permission us.
Your Content in our Services
Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. When you upload, submit, store, send or receive content to or through our Services, you give owl power EUROPE (and those we work with) a worldwide license to use, store, communicate. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services.
Modifying or Terminating our Services
We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time. If we discontinue a Service, we will give you reasonable advance notice and a chance to get information out of that Service.
You are engaging owl power EUROPE, as an independent contractor to perform work as described in the service(s) you have purchased. To perform these tasks access is required to your website and hosting account. By purchasing a product or service via owl power EUROPE you give authorization to access and modify the directories, files and database of your website and hosting account.
owl power EUROPE takes no responsibility for your legal interests, therefore it is the client’s responsibility to ensure that information, logos and images comply with copyright laws and you have permission to publish your selected information.
Limitation Of Liability
In no event shall owl power EUROPE be legally liable under contract, tort, strict liability, negligence or other legal theory with respect to the website, any services provided or purchased, for any lost profits or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever.
Support requests must be raised through the correct channels, and directly relate to your purchased WordPress service(s). Order of ticket resolving: first in - first resolved, from the segments of customers: first the special SLA accounts, then recurrent accounts and then the freemium accounts. Service Level Agreements entitles you to receive special care and top priority support before recurrent and freemium customers. Recurrent monthly services entitle you to receive priority support before freemium customers. Support requests must directly relate to the website associated with the client’s account, and are responded to within approx 1~4 hours, usually much less.
Cancellation & Refunds
Cancellation of any monthly recurring service can occur at any time after your first 1 month (30 days) of service. No refunds are available after your purchased package or service has been started unless otherwise specified in any authorized promotional materials and marketing campaigns.
Promotions & Advertising
Promotional offers for owl power EUROPE or partners may be sent together with email reports. owl power EUROPE also reserves the rights to display third party advertisements on the website. This website contains some affiliate links to businesses we have used and would recommend.
Pricing & payments
All prices appearing on this site are subject to change without notice. If pricing changes affect subscriptions or ongoing charges clients will be notified via their nominated email account with a minimum of 1-month notice. Services paid in advance will not be affected by any pricing adjustments and remain valid till paid timeline expires.
owl power EUROPE reserves the right to refuse service to any website or individual. We do not accept websites that contain offensive, pornographic, hateful or malicious or illegal content. Unreasonable requests (other than our advertised services; other than a WordPress website; but not limited to these examples) or language barriers are also void our liability.
Business use of our Services
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify Google and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
About these Terms
We may modify these terms or any additional terms that apply to a Service to. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fifteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between owl power EUROPE and you. They do not create any third party beneficiary rights. If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms.